Where are you located?
Just across the river from NYC lovely Hoboken, NJ!
Can I send you something to monogram for me?
Great question! We get this one ALOT. Unfortunately though, we cannot monogram outside items at this time. Sorry!
Oh shoot! I got a stain on my blanket scarf! What's the best way to clean it?
Most importantly... DO NOT throw it in the washing machine! We highly suggest you spot clean the area of the blanket scarf with some soap or detergent & water. If you reallllly want to give it a good wash, hand-washing is best.
How the eff am I supposed to wear this thing?
Am I able to view a mock-up of my monogram on the item before I purchase?
How long will it take for my order to ship?
We try our best to get your order out as fast as possible! We like to say that it'll be shipped out within 1-3 business days, but we shoot for 1. However, during sale & holiday periods, it could be slightly longer.
Is shipping free?
Orders over $100 qualify for free shipping.
Do you ship abroad?
At the moment, we only ship to the USA, Canada, UK & Australia.
What's your return policy?
Due to the personalized nature of our items, we cannot accept returns, therefore all orders are final sale. You can view our full return policy here.
What happens if my monogram is incorrect OR my item arrives damaged?
Does ROSA GOLD ever team up for giveaways, charity donations, features, content, interviews etc etc etc?!
Yes, yes and YES. Let me know what you're thinking and I'll let you know if it's a good fit. Contact me at Info@rosa.gold